Privacy Policy
Ceilings R US
Last Updated: June 19, 2026
Introduction
Ceilings R US (“Company,” “we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at ceilingsrus.net, contact us, or use our services.
Please read this policy carefully. By using our website or services, you agree to the terms described below.
Information We Collect
Information You Provide Directly
- Name, email address, phone number, and mailing or service address when you request a quote, schedule a service, or contact us
- Payment information when you pay for services (processed securely through our payment processor)
- Messages and communications you send to us
Information Collected Automatically
- Browser type, IP address, pages visited, and time spent on our website (via analytics tools)
- Cookies and similar tracking technologies to improve website functionality
Information from Third Parties
- If you contact us via text message or through our scheduling system, we may receive your contact details through those platforms
How We Use Your Information
We use the information we collect to:
- Schedule, confirm, and perform cleaning and maintenance services at your location
- Send quotes, invoices, and appointment reminders
- Communicate with you via phone, email, or text message about your service requests
- Respond to your inquiries and provide customer support
- Improve our website, services, and customer experience
- Comply with legal obligations
Text Messaging and SMS Communications
By providing your phone number and requesting services, you consent to receive text messages from Ceilings R US related to your service appointments, quotes, and account activity. Message and data rates may apply. Message frequency varies.
To opt out of text messages at any time, reply STOP to any message we send. For help, reply HELP or contact us at info@ceilingsrus.net.
We do not sell or share your phone number with third parties for marketing purposes.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our business (e.g., scheduling software, payment processing, email communications), under confidentiality agreements
- Legal Requirements: When required by law, court order, or government authority
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
Data Retention
We retain your personal information for as long as necessary to provide services, maintain business records, and comply with legal obligations. You may request deletion of your information at any time by contacting us (see below).
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal retention requirements
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at info@ceilingsrus.net.
Cookies
Our website uses cookies to enhance your browsing experience. You may disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last Updated” date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: